- Reseller pricing is confidential between the reseller and USOE.
- Prices are subject to change without any prior notification to the reseller.
- Reseller prices exclude shipping costs. Costs can be calculated / provided at the request of the reseller. Resellers are encouraged to use their own transport or 3rd party freight services.
- All chairs come with 2 or 5 year manufacturer warranty on moving parts only. Wear and tear from everyday use is not covered by this warranty.
- Product returns are free, return costs are the expense of the reseller. Refunds will only be processed once the item(s) has been checked by our product assessors.
- Product part replacements are free provided that the chair is provided was purchased from us and within the warranty period specified. Images may be required as proof of defect. Should the damage be due to abuse of the chair, a replacement part will be at the cost of the reseller.
- Chairs used 5 days a week, 9 hours a day is considered "normal use".
- Chairs are warrantied for normal individual weight, see chair descriptions.
- It is the responsibility of the customer to do general maintenance of chairs, ie tightening of screws.
- Cleaning: when cleaning leather / pleather, please use specialised cleaner only, do not use harsh chemicals on any plastic materials, use a damp cloth.
- We reserve the right to change, improve or discontinue any products without prior notice.